Empire Heating & Air Conditioning Inc

783 Dekalb Industrial Way, Decatur, GA 30033, USA

About Empire Heating & Air Conditioning Inc

4.9 / 5

from reviews

Is this your business?

    John Phillips
    -
    May 22, 2024

    We started working with Empire after our previous vendor was acquired. Empire has been fantastic to work with. We purchased the maintenance plan and this week they were quick to respond to an AC issue (came next day). Thankfully, it was a relatively simple repair. The urgency in the response was crucial, as we are celebrating a graduation and having a party (and it was over 80 degrees in the house). We are very appreciative of the fast response. Both the office and technicians have been VERY COURTEOUS, RESPONSIVE and PROFESSIONAL!!!

    Jeff Hughes
    -
    June 10, 2024

    Empire was able to come for a routine checkup of our AC system within a week, whereas our previous service provider wasn’t available until mid-July. The technician was prompt, courteous and competently checked out the AC unit and the furnace blowers. The $99 charge seemed very reasonable as well. We plan to continue with Empire after this first visit.

    Frankie Martin
    -
    May 23, 2024

    Great experience with Empire. From setting up my appointment with my needs to the individual explaining cost structure, to the tech that came out and did a small repair, everything was smooth and they were truly delightful to work with. I absolutely recommend them if you're in the metro Atlanta area.

    James Thomas
    -
    May 07, 2024

    Empire installed my American Standard unit several years back. Unit started cycling recently. Empire came out; diagnosed; explained the cost; resolved the issue. Unit is functioning like new. Great service! My first call for heating and air will be Empire. Thanks, Charles!

    Simon Robson
    -
    November 06, 2023

    Wow!!! What a nice surprise in this day of poor service and high prices. Empire came out the same day and trouble shot my Trane heater is 30 minutes. Turns out that the fresh air inlet was improperly installed and the previous service person left the combustion cover loose when the combustion blower was starved for air. Long term solution was discussed and the service charge was only $88.

    Empire Heating & Air Conditioning Inc

    Our Address

    783 Dekalb Industrial Way, Decatur, GA 30033, USA

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