Wow!!! What a nice surprise in this day of poor service and high prices. Empire came out the same day and trouble shot my Trane heater is 30 minutes. Turns out that the fresh air inlet was improperly installed and the previous service person left the combustion cover loose when the combustion blower was starved for air. Long term solution was discussed and the service charge was only $88.
I have been a customer of Empire Heating and Air for more than ten years and have been very pleased with their services ! I rely upon them to conduct my bi- yearly fall and spring inspections and they kept me aware of any maintenance and repair issues. All of their technicians are professional and highly qualified. I am especially impressed with Chase. He is personable and was able to identify and resolve the issues. The office staff is very efficient in making appointments as quickly as possible.
I purchased an HVAC from Empire in June 2023 because my old one leaked plus it was way too old. Yesterday, 5 months later I had my 1st service maintenance. Empire was great to schedule the appointment according to my availability and gave me a call plus text and email to remind me of the appointment. Chase was very professional, on time, and kind. I’m very happy with their services. They stay on top of their things and truly provide white glove service. Thank you.
Empire called me 30 min ahead to notify me my technician would be arriving. My technician was courteous and professional. He made recommendations and completed the service efficiently, as well as provided requested quotes. Solid service!
Technician was courteous, professional and efficient. Everyone I have dealt with at Empire since buying a home in Atlanta three years ago are top notch. I highly recommend them to take care of all your HVAC needs.
If you live, work & shop in Georgia, then this website is definitely for you! You’ll find local business listings, reviews, news, information, and offers from local Georgia businesses, and much more!
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