JE Mechanical did a fantastic job of servicing our two units. The tech explained everything and did not time to up-sale any services or units. I will be using them going forward. Which will probably be a long time from now.
Very Professional and extremely knowledgeable. The problem was diagnosed quickly and repaired without delay. They also performed annual maintenance while they were there to prevent an additional trip. The technician even stayed after his normal business hours. I highly recommend this company!
This company is excellent. Communication from the company to the customer is outstanding. The pricing is reasonable and the technicians were willing to explain fully what needed to happen. I feel very informed about what I paid for and why it was needed! 10/10 will use again
*Update* I am updating this review in fairness to J E Mechanical. They did show up on Monday evening. They repaired the problem and have committed to fixing the damage created by my issue because of their delayed response. They did all of this with no cost to me. I am a believer that it is how you recover from a mistake that shows the true value of a supplier of service. *Original* I am a subscriber to their maintenance program. Last evening water was leaking from my return vent, so I called the emergency line. I was told I would get a call in the morning. Within an hour, water was pouring from the vent- nearly 6 gallons of water. My wife called back to the emergency line and left another message. As of this morning- no word from a technician, the office, or anyone from JE Mechanical. Apparently, there is no benefit for the maintenance plan and not counting the repair on the air conditioner, I am looking at thousands of dollars in damage to my home.
Amazing that my heater was repaired by JE Mechanical when another company advised I needed to replace the entire system!! Renan was professional and thorough. Appreciate the work and very good value.
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