New Era Plumbing,LLC

L R

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September 01, 2021

I highly recommend New Era Plumbing. Bobby J headed up the demolition of the existing pipes and the final reconfiguration of the installation. Michael C lead the crew for the water heater installation. The entire crew were so professional and the work was so quite as they worked inside my home. The scheduling technology is on point, and they really do go beyond the call. During the initial inspection with Michael C, I new I had the right company. He is really good and a straight shooter on what needs to happen. Also, Bobby J pointed out an item that was crucial on my sink installation by others and I had it corrected. This corrective items over time would have been an issue for my sink. The price was competitive and fair. So if you need a good plumbing company with a good crew, I believe New Era would be a good choice.

David Merritt

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January 04, 2023

this is the first time we have used New Era Plumbing I called them a day after we had had those below freezing weather at garage was completely covered in water from a frozen pipe that split the lady that answered the call was absolutely wonderful you can hear the sound in her voice and knew this was a person who cared about her job and how she performed or better yet how her company performed and told me they would get me on the list for a fix the next day but if he could he would get to us today or that day she called back within a couple of hours and told me what time the plumber would be there I was absolutely shocked. that I called that morning and by 3:00 in the afternoon or Plumbing issues were fixed and again I will say I was shocked that just doesn't happen with other plumbing companies and I've used a lot of them and whenever they have come it seemed all they cared about was the money make sure they were getting paid and these are the other companies I'm talking about but their name Rings true and it is great to see new era Plumbing all these other companies need to take notice and I'm sorry I can't remember the name of the lady who answered the phone and I dealt with she should be a trainer for all plumbers that have front desk operations that deal with the customers on the phone and learn how to take care of the customer I highly recommend New Era Plumbing and only New Era Plumbing. thank you guys so much what a wonderful experience have a great day and God bless. and FYI I will never use another plumber in the Douglasville area great job Happy New Year

VickieB.

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March 17, 2023

BJ is the best! This is an honest company that is just not in it for the money. He was on time and did a great job installing my water heater. I will use them again to install a sink in my garage. Thanks again!

Jaida

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October 08, 2022

I had a bad experience with another plumbing company so I submitted an online request to New Era, and Suzanne called me back quickly. BJ came out same day to look at my main sewer line that was backed up. He explained my options and on today Saturday, Oct 8 they arrived earlier than scheduled showed me the issues, repaired/replaced the pipes and I could not be more happier that my plumbing is now fixed. Everyone was very professional. Thank you New Era team.

It’s a God Idea! Kingdom Talk_101

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January 04, 2023

New Era Plumbing was a God send. We had a burst pipe due to the extreme cold weather and BJ and his partner fixed the issue with absolute professionalism and expertise. I won’t hesitate to call them again if I have another issue.