PV Heating and Air replaced both furnaces in my Mom's home. The company exceeded our expectations. The day before the work began they sent a technician to evaluate the job to determine what was needed. The next day a team of three arrived. They were on time, professional, respectful of the property, and provided stellar customer service. They were shoe covers in the home because she has hard wood floors. They placed a protective cover on the floor before placing the furnace down. They even cleaned up after they picked up the covers! Pricing can't be beat. I highly recommend this company because they did an outstanding job, very thorough, and professional. Selecting another company as the old cliché goes you get what you pay for but if your home deserves the best PV Heating & Air is the company to call! P.S. they carried both furnaces up my Mom's incredibly steep hill! :)
PV has especially helpful in designing and installing a new HVAC plus dehumidifier system in my house. They first did all of the calculations and recommended the proper system. I appreciated their thoroughness, recommendations, and patience helping me choose the best option for me. Before installation, there were discussions on site to determine the best way to install the dehumidifier, route the new duct work, and place new controllers. During this process, I was able to answer questions and understand the parts that were important to me. After installation, I was provided with instructions, they did a quality check, and things have been great since. I appreciated the process of working with PV, have recommended them to others, and have been happy with the results.
High praise to the PV team! During a fall/winter maintenance check Joseph M. discovered a noise coming from the inducer motor in my furnace. He quickly worked with his team to order the part so a repair could happen quickly. Not long after this I received a text to schedule the repair appointment. Michael C. responded and quickly made the repair as well as thoughtfully answered my questions. The entire process was easy for me. Great communication from the team on who and when they will arrive. Their slick use of technology is impressive and really has the customer at the center of what they do. They have solid, knowledgable technicians as well. You're doing a great job! Thanks PV team! -George V
Our whole experience with PV has been top-notch! They made a very thorough evaluation of our home, gathering the information needed to address our current and future needs. A much more intense approach than we found with other providers. This was not a one size fits all way of doing things. Also, Everyone has been on time, thorough and considerate, addressing our questions and working with us every step of the way. They have been a pleasure to work with. I highly recommend them!!!
We are more than pleased with the service and new heating and air unit we received from PV Heating and Air. Every employee we have met has demonstrated a very high commitment to customer service and quality of work. PV has been incredibly easy to work with and very convenient with scheduling any visits we needed for our old unit assessment, proposal for the new unit, installation and follow-up. I highly recommend PV for any heating and air needs and am very appreciative of the referral we received from a very satisfied neighbor.
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