Superior Plumbing Services

3991 Royal Dr NW, Kennesaw, GA 30144, USA

About Superior Plumbing Services

4.8 / 5

from reviews

Is this your business?

    Chris K
    -
    July 07, 2022

    I used Superior to replace my water main which had split. I found their services to be excellent and the workmanship excellent. They arrived on schedule and were did the work for exactly what they quoted. They brought a team of workers and completed the job well within the estimated time. There was no messing around and they had excellent equipment to get the job done. Every person on the team was a professional with an extremely pleasant attitude. I am pleased to have water back and the final installation in my house looks great. I can highly recommend Ronnie as a plumber. He explained everything that was going to happen and how much it would cost before he started. He was always willing to explain anything that was going on during the work. Ronnie also listened to my requests for where piping should be placed, so I could better place equipment after the piping was installed. If you want a professional job, with no excuses, I highly recommend Superior and Ronnie. Simply turnkey.

    Beyond Sedohr
    -
    July 07, 2022

    Andrew was very professional and on time for the dispatch call as well as the actual service work-day. He was able to complete the work same day but I opted to reschedule due to my own schedule. He explained his repair process, timing, and also sent before and after pictures. The price was very fair. Andrew's thoroughness and professionalism was very much appreciated! I would definitely recommend Superior Plumbing to anyone having issues.

    Katie B
    -
    October 27, 2022

    Don't waste your time or money with Superior Plumbing!! I called Superior Plumbing because my water heater was not heating. At first I was happy with how quickly the plumber, Jason, was able to come out to take a look at it. However, after looking at it he could not tell me what was wrong with it and then proceeded to tell me that I needed to replace my water heater for $4,300. And if I did not tell him right then they would not be able to help me. He also told me that cleaning it (for $600) would probably fix the problem but since my husband had opened it to take a look, it had been "compromised" and therefore he could not clean it. It felt like he was trying to pressure me into buying a new water heater but couldn't give me a good reason why. This interaction gave me a bad feeling, so I called another plumber. The other plumber (from a different company) identified the issue within seconds and was able to fix it immediately. It was an issue with the exhaust pipe and the water heater was perfectly fine. So either Superior Plumbing is incompetent and doesn't know what they are doing or they were trying to cheat me and replace a perfectly good water heater. I called Superior Plumbing multiple times after this interaction trying to talk to someone and ask for a refund. I spoke with Alicia, a receptionist, a couple times and she gave me attitude for calling. Each time they told me they sent a message to the service manager but I never received a call back. I will never use Superior Plumbing again - their plumbing service and customer service is awful! Don't waste your time or money!

    Ross Harrell
    -
    June 04, 2022

    I worked with a lot of contractors recently and Seth with Superior Plumbers has been my favorite. I feel like he's my go-to guy for all my plumbing needs- I've called several times for different issues. Every time I get a reasonable quote, they schedule the work to be done, and then complete the work professionally. End of story. Everyone is also extremely kind, personable, and they all seem to have a great sense of humor. Now I'm trying to figure out how to drill a well to build a duck pond and supply an irrigation system in my back yard and I'm not even sure if they do that, but I'll be calling Superior Plumbing first.

    Amber Saniatan
    -
    August 26, 2022

    Jason showed up on time, was very professional and got the job done quickly. He installed a regulator on our gas meter because we are upgrading the meter to accommodate a pool heater. He checked the gas appliances when the work was complete and wore shoe coverings in the house which I appreciate. He also checked out our current water heater and gave me an idea of what would need to be done when we upgrade ours. The whole process was seamless. I really like the text updates the company sends out!

    Superior Plumbing Services

    Our Address

    3991 Royal Dr NW, Kennesaw, GA 30144, USA

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