Superior Plumbing Services

3991 Royal Dr NW, Kennesaw, GA 30144, USA

About Superior Plumbing Services

4.8 / 5

from reviews

Is this your business?

    Linda Anthony
    -
    January 13, 2024

    Superior Plumbing did a huge re-plumbing project for me today. They replaced all copper pipes with updated plastic. They were very friendly and professional. The only thing I would recommend is that they should have prepared me for the demolition. I would have covered my hardwood floors to protect them from all the traffic and sheet rock dust that covered everything.

    Brian Archer
    -
    May 30, 2024

    Third time using Superior for three very different issues. Each time I’ve had a great experience. Jason was our plumber this time and explained in detail what the issues were and how to resolve. Work was well done as described and clean up was superb. Left no trace. No one wants to have plumbing issues but if you do Superior is a great call to make.

    Wren Yu
    -
    June 06, 2024

    DO NOT USE SUPERIOR PLUMBING. If they make a mistake while fixing your home, they will not take responsibility. I called Superior to fix a longstanding leak in my kitchen sink. I was charged $500 for parts and service. The sink was fixed, although the drain was installed sloppily. Later that evening, my dishwasher leaked so badly it flooded my kitchen floor. Superior sent the same plumber to my home Monday morning to look at the dishwasher. As soon as he entered my home, before looking at the dishwasher, he told me that it was impossible for anything he had done to have impacted the dishwasher. When it was proven that the dishwasher was leaking, he told me that the line had been chewed by rats, as he would have had no contact with it upon fixing the sink. When I looked under the sink, it is clear that the dishwasher line runs behind the area that he replaced. It was very possible for him to have pulled on that line and caused some damage. I also doubt that with no prior evidence of rats in the home, that a rat would coincidentally chew a plastic line on the exact same day that the sink was fixed. The plumber was rude to both my husband and myself when we tried to discuss the matter with him. Superior's management refuses to respond to us despite many calls, emails, and responses to texts soliciting feedback. They vastly overcharged for service, broke my dishwasher, and refused to take responsibility.

    B B
    -
    July 05, 2024

    The tech that came out was extremely nice and professional. This is not related in any way to the technician. He was just doing his job and could not have done a better job. I needed my low flow water certificate for DeKalb county, all the fixtures had been replaced already. House was up to code. His boss said he had to charge for a full house plumbing inspection to the tune of nearly $600 for what would amount to

    Darryl Newell
    -
    July 05, 2024

    Superior Plumbing did an outstanding job, they were prompt, courteous and professional. Their technician (William) diagnosed the problem quickly and got it resolved, my family greatly appreciated the service and I would definitely use them again if the need arises, thank you!

    Superior Plumbing Services

    Our Address

    3991 Royal Dr NW, Kennesaw, GA 30144, USA

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